Possible browser restrictions may apply to admin users of the Content Management. We recommend to use an updated and modern browser:
There are three levels of users at the Iris platform - Reporters, Moderator & Admin - where:
The Reporter can contribute with content through the Iris Flow App (live video and video/photo upload).
The Moderator can administrate users and access the Content Management as well as contribute with content.
The Admin can do all above but also access certain extra important settings, files and configurations.
Admins and Moderators can add new users with following steps:
Click on “Team” in the navigation bar followed by the “Add user” (person with a plus sign) button.
Insert the name and email of the new user and choose the applicable role and group in the scrollbars and click "Add user". An email will be sent to the new user with a link to change the randomly generated password.
You can easily change the group of a user by clicking on the email of the user followed by the little arrow after the current group name and then change to desired group.
You can search for a specific user by typing either name, email or part thereof in the search field. Highlight the applicable group if known, or simply choose "All".
All Iris users have unique passwords to be used for logging in on either the Iris Flow App or the Iris platform.
To change the password, go to your profile page and click on "Change Password", or ask an admin to help you.
Simply click on the "plus"-sign and type the desired name followed by "Add group".
Some Administrators have access to a tab called "Docs". Here you find the latest versions of important documents, programs, API's etc.
Make sure you always have the latest version of any file.
You find your account's statistics under your name in the top right corner.
Here you will find info of your produced content, storage, views and viewing hours.
If your account has several channels, only statistics for the channel you are currently working in will be displayed, not a total sum of all.
Change the way of viewing by clicking on the statistics or diagram icons on the top right corner of each category. Within each diagram frame you can get more detailed info for the past 30 days.
Under produced content you will find the total number of uploaded broadcasts, pictures and video hours.
Storage will show the uploaded amount per day as well as the past 30 days' peaked amount.
The activity stream shows your teams latest activites.
The number of views reflects the number of times someone has clicked on a broadcast. It does not mean the viewer watched the whole broadcast.
A viewing hour is a combination of how many viewers watch your live and/or recorded streams and for how long.
For viewing hours, you can get info for specific dates and date ranges. Simply toggle the timeline or click the calendar icon and choose the specific dates.
Please contact your Iris sales representative for further guidance and support.