9 docs tagged with "video consultation"

During the call, website crashes in the background

Fix website crashing during a call from the cobrowsing/miniplayer iframe: cross-origin frame error (use target=_blank/_top) and iframe-blocking headers.

Images Are Not Loading or Are Loading Very Slow

Blank, white, or slow product thumbnails in the Calls Widget: CDN/firewall blocking the Image Transformer; whitelist BambuserLiveShopping/1.0 or IPs.

Our website has different domain/subdomain for different parts. Would Miniplayer work?

Different subdomains break Miniplayer/Cobrowsing/Surf-While-In-Queue with cross-origin frame errors; SAMEORIGIN/frame-ancestors 'self' cause; relax workaround.

Troubleshooting Bambuser Product Scraper Issues

Checklist for Product Scraper failures: URL not public, missing/malformed Schema.org data, wrong fields, CSP/firewall blocking, dynamic rendering; test URL.

Troubleshooting Google Analytics Events in the Miniplayer

GA events missing from dataLayer in Miniplayer/Cobrowsing: events go to the iframe dataLayer; switch Chrome DevTools console JS context to the iframe.

We integrated Conversion Tracker and placed a test order, but cannot see the data

Troubleshoot legacy Conversion Tracker test orders missing from Stats: EU/Global library URL, CSV latency, bambuser.min.js, _bamls_* cookies, /metric, CSP.

We integrated Conversion Tracker and placed a test order, but cannot see the data

Troubleshoot purchase/event tracking not reaching BamHub Stats: EU/Global URL, CSV latency, bambuser.min.js, _bamls_* cookies, /metric vs /events, CSP.

Widget Drop-In Button Stuck in Infinite Loading

Calls Widget drop-in button spins forever due to incorrect orgId; find the right org ID in the workspace URL (lcx.bambuser.com/[YOUR_ORG_ID]) and update.

Widget Popup Not Appearing on Landing Page (with ?bambuserConnectId Parameter)

Booked-call ?bambuserConnectId link doesn't pop the Calls Widget: embed not loaded at page load or incomplete embed throwing TypeError; DevTools checks.