One-to-one Live Video Shopping

One-to-one livestreaming for a personalized shopping experience

Take your customer service agents, your sales reps or your best store personnel online - enabling them to interact individually with customers for tailor-made experiences with product display, product comparison, add-to-cart and CRM APIs.

• Easy access: no need for customer to login or download apps.
• Personalised sale process: customize the product selection to each customer.
• Concluded with finalised purchase: each live video shopping experience can end with add-to-cart to native cart.

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Agent overview

Agent dashboard on desktop: Log in, verify customer queues, prepare for live chat, connect with customers.

• Agent notification
• Display product cards and function
• Add-to-cart*
• Interactive forms
• Order export
• CRM API (Dynamics, Salesforce) 

*either directly in native cart, or by order collection

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Client experience

Client to access live video by clicking on pop-up on retailer site request call, await agent: expand live video tab

• Pop-up access
• Agent notification
• View product cards
• Request add-to-cart
• Complete online forms
• E-signature

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Sales Agent workflow

Prepare

• Gather information about your customer
• Manage customer queues and pre-booked meetings

Host

• Initiate video and chat
• Display product cards with image and information
• Use comparison tool
• Launch interactive forms
• Add-to-cart

Wrap up

• Export order
• Gather feedback and/or Interactive forms

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Pricing and demo

To book a demo and get our price list

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