Learn with Bambuser episode 4 | December 17, 4PM CET
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Video commerce built for agentic future

Bambuser turns static e-commerce into a vibrant, high-converting ecosystem that powers your agentic commerce through video. Whether you’re scaling global live streaming events or delivering personalized, face-to-face video consultations, our unified infrastructure helps you get reach, connect with customers and sell better.
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40%
Higher engagement
225%
Higher add to cart
2x
Uplift on average order value
40%
Lower returns
FULL VIDEO COMMERCE PLATFORM

Find your solutions

From the reach of social commerce to the personal service of digital clienteling. Get it all from four powerful products.
Live Shopping
Shoppable Video
Video Consultation
Live Chat

Turn traffic into revenue in real time with Live Shopping

Move from static, transactional ecommerce to immersive and engaged customer experiences. Add a live and on-demand video player to your website, apps, and social channels that delivers authentic content and boosts sales.
3x
More time spent on site
3x
Higher conversions
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Turn browsers into buyers with Shoppable Video

Transform all your content – social media, live shows, UGC, and campaign material – into easy-to-buy-from, short-form videos. Bring your products to life with content that educates and builds buying confidence.
225%
Higher add to cart rate
15%
Uplift on conversions
Learn more

Deliver personalized service with Video Consultation

Connect with your online customers at that crucial moment in their buying journey with face-to-face video consultations. Offer drop-in and pre-booked options for maximum convenience and guided expertise that drives conversion, AOV, and lasting loyalty.
2x
Higher AOV
30%
Higher conversions
Learn more

Deliver scalable personal service with Live Chat

Bring that instore experience to your online customers in an instant chat. Give recommendations, boost buying confidence, and drive foot traffic. All while building and expanding your client book for long-term loyalty.
5x
Higher conversion
40%
Less returns
Learn more
“A very advanced, agile, and easy-to-use platform allowing any organization to scale very fast. UX and UI is top notch. Customer success is super helpful. Technical documentation is crystal clear, allowing us to seamlessly integrate to our systems.”
Cédric Tabapsi
Senior Global Tech Product Manager, L'Oréal
use cases

Live Shopping that works

Learn from the leaders in video shopping with insights across industries and use cases. Proof that video commerce works.

Matas

Matas Improves Brand Image with Busy Live Shopping Schedule
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Kappahl

From social media to powerful e-com: Kappahl’s journey into video commerce
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Cupra

CUPRA and Wayke Introduce the Auto Industry to Live Shopping
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Boss

HUGO BOSS | Soft Launch to Milan Fashion Week in Two Livestreams
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What is live commerce?

The future of interactive retail

Live commerce evolves digital shopping into a real-time experience. By merging streaming with instant checkout, brands bridge the gap between discovery and transaction—driving immediate action.

Social Commerce

Elevate e-commerce with shoppable video experiences—turning live shows and UGC into immersive content that builds rich data for agentic commerce, adds buying confidence and drives sales for all channels.
Social Commerce

Digital Clienteling

Empower online shoppers with real-time video consultations and human chat—providing personalized expertise that mirrors the in-store experience, builds long-term loyalty, and delivers higher AOV.
Digital Clienteling

Boost your business with digital clienteling

Whether you’re 100% prepared to scale your  e-commerce or need more info, Team Bambuser are ready to tailor to your perfect needs.
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CUStomer interviews

Hear about it for real

The most innovative brands are revolutionizing their industries with video commerce. Learn how in The Forecast.

L’ORÉAL: AN INNOVATION MINDSET

The world’s leading beauty company drives both online growth and customer loyalty with video commerce. Learn how an enterprise continues to foster innovation, including insights on how tech is being used to accelerate results.
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NET-A-PORTER: HUMANIZING WITH VIDEO COMMERCE

Key Opinion Leader Kay Barron of the ultimate luxury fashion destination shares in-depth knowledge of future consumer demands, how to stay at the forefront, and how video commerce humanizes NET-A-PORTER as a brand.
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CURRYS: A TRUE OMNICHANNEL EXPERIENCE

The UK and Ireland’s leading consumer electronics retailer found lasting success as early adopters of Live Shopping and Video Consultation. Learn the mistakes to avoid and tips on building a truly personalized omnichannel experience at scale.
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DECATHLON: DIGITAL CLIENTELING FOR 45% CONVERSION

The French sporting goods giant is transforming digital sales through their face-to-face video experience. Learn how they gain market share, maintaining a 45% conversion rate, NPS of 100, and €2,300 AOV while building customer loyalty.
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CLARINS: THE SECRET TO DOUBLED REVENUE

With a fierce passion for innovation, the Clarins team put video commerce to work and drastically boosted sales. Learn how they use it to connect to all kinds of consumers, as well as a single trick that doubled their video commerce revenue.
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LUXURY PROMISE: BUILDING A VIDEO-FIRST BUSINESS

Operating in the hyper-competitive pre-owned luxury market, Luxury Promise has become an industry leader by building thriving online communities through the power of video. Learn how to build a highly successful video-first business.
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integrations

Easily integrate Live Shopping with the tools you already use

security

Your data is safe

Every compliance covered to keep you – and your customers – safe and secure.

FAQs

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How does live commerce work?

At its core, live commerce merges video streaming with instant e-commerce functionality. Through the Bambuser platform, brands broadcast high-definition video—either to a mass audience (One-to-Many) or as a private consultation (One-to-One)—with an interactive overlay. This allows viewers to chat with experts and click "Add-to-Cart" directly within the video player, completing their purchase without ever leaving the experience.

What makes Bambuser different from other live commerce platforms?

Bambuser is a unified, enterprise-grade infrastructure, not just a video tool. Unlike social media platforms where you lose your customer data, Bambuser allows you to own the experience on your own domain. We are the only live commerce platform that combines high-energy mass broadcasts with scalable, human-centric 1:1 digital clienteling, all while maintaining a frictionless, browser-based UX that requires zero app downloads.

Can Bambuser integrate with my existing e-commerce platform?

Yes. Seamless integration is a pillar of our technology. Bambuser is built to work with major e-commerce stacks including Shopify, Salesforce Commerce Cloud, Adobe Commerce (Magento), and BigCommerce. Our robust APIs and SDKs ensure that your inventory, pricing, and checkout flow remain synchronized in real-time across all video touchpoints.

How can live commerce increase conversions?

Live commerce eliminates the "uncertainty" of online shopping by providing real-time product demonstration and human reassurance. By removing the friction between discovery and checkout, our partners typically see a 3x higher conversion rate and a 225% increase in Add-to-Cart rates. It turns passive viewers into confident buyers by providing a "see-now, buy-now" journey.

What industries can benefit from live commerce?

While it is a powerhouse for Fashion, Beauty, and Luxury, the applications are infinite. Any industry that relies on expert guidance or visual demonstration—such as Electronics, Automotive, Home Decor, and even Life Sciences—can benefit. If your product has a story to tell or requires a "human touch" to close the sale, live streaming e-commerce is your most effective growth channel.
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