Monitoring, logging and alerting
Bambuser monitors servers, networks and mobile devices to keep updated on the security state of the infrastructure. Alerts of misconduct or incidents are set up in a monitoring tool for visibility. Audit logs, application logs & security logs are all kept for in between 90 days - 2 years.
Incident
Management
Bambuser have set up clear policies to detect, assess, log & respond to incidents. All incidents are managed by a dedicated incident response team. If an incident has an impact on customers, they will be informed asap.
Change
management
All changes to Bambusers operational or protection systems must be approved and documented. Changes must be performed following our change management procedure.