video consultation
Drive sales and engagement with shoppable calls
Deliver a personal shopping experience by inviting your customers to a shoppable video consultation
Drop-In
Effortlessly guide spontaneous, purchase-ready shoppers with drop-in calls, offering real-time assistance that boosts up-sell opportunities and drives conversion.
Booked Calls
Scheduled calls are an excellent way to enhance high-engagement purchases and strengthen relationships with returning clients.
order value
Virtual Try-On
Enhance customer experiences with Virtual Try-On, a cutting-edge tool that provides realistic AR overlays, allowing shoppers to virtually try products before buying.
Barcode & QR Scan
Use the Agent Tool mobile app to scan products on the shop floor, allowing customers to view details during the call. It's perfect for agents conducting video consultations from stores.
Co-browsing
Co-browsing allows your sales agents to navigate your site alongside the shopper during the call, offering real-time support and creating a seamless, personalized experience.
Product Hydration
Product Hydration enables agents to seamlessly search for products and add them to calls, making it easy for shoppers to compare items side-by-side.
Safety Blur
Safety Blur lets agents activate a filter that blurs the customer’s screen at the start of each call, protecting them from antisocial behavior and enhancing staff safety. Once agents feel reassured about the customer's intent, they can disable the filter.
One platform
The Bambuser platform enhances engagement and conversion at every stage of the funnel, guiding shoppers through an interactive journey of shoppable videos on your site or social channels.