Guide customers to complete sales with Cobrowsing
A huge, innovative step forward in digital personal shopping experiences, Cobrowsing enables brands’ agents to simultaneously ‘browse’ their sites alongside their customers in real-time. The update makes One-to-One a truly seamless online customer experience that genuinely feels like an interactive, in-store experience.
1. How it works
When a customer connects with an agent in One-to-One, Cobrowsing enables the agent to join the customer on the exact page the customer is viewing. The agent can then easily assist their customers' needs while seeing the same site as their customer.
2. Key features
Bambuser’s Cobrowsing comes with integrated key features that are essential for the agent to provide a fully seamless personalized shopping experience.
3. Empower your online and in-store sales associates
By adding cobrowsing to your brand’s site, you enable your sales staff to assist your sales in a whole new way and provide exceptional customer support that will lead to significantly less cart abandon rate, shorten purchase funnels and increased sales.
Unlock Cobrowsing with One-to-One for your brand.
If your brand is already using One-to-One, speak to your Bambuser point of contact to equip Cobrowsing or contact support@bambuser.com.
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