Retail is evolving quickly. These days customers expect your online presence and in-store experience to be a perfect reflection of one another. They want your site to offer the same face-to-face customer service, product guidance and inspiring content that they would experience in-store.
How do you meet these expectations?
By effectively utilizing One-to-One with these tips and tricks, provided by Bambuser’s in-house customer experience experts.
Discover how to increase your number of calls and the perfect time to reach out to your browsing customers.