December 2018

Improve operations in the security industry with Mobile Live Video


With the introduction of security solutions like intelligent cameras and even robotics to replace the presence of traditional guards, there is a growing need to equip the guard industry with the necessary tools to compete with these emerging technologies.

5 benefits for adopting mobile live video

Bambuser offers everything a security company would need to rollout mobile live video across their business.

We put together the top 5 benefits of using a mobile live video solution within the security industry:

1. Easy to setup – use any iOS/Android device

Guards can use anything from a standard smartphone to a durable rugged device to capture content while out on patrol using a broadcaster app.

That content is then streamed back to a control center in the organization’s HQ. Here, supervisors can view all incoming live streams and images via a Content Manager, communicate in real-time with the guards in question and offer assistance if necessary.

This captured content can be used as accurate daily activity reports (DARs) to document incidents or business as usual activities.

2. Use video content and metadata to your advantage

Using live video and video on demand (VOD) within your organization has unlimited benefits.

Utilize it for tasks like:

  • basic communication and documentation
  • issuing remote sign-off and instructions from management
  • staff training
  • recording incidents for proof of activity compliance

All captured content is loaded with valuable metadata. This associated information contains such data as; the guard’s name, GPS location, time and date to name a few.

Metadata is useful in many ways. For example, supervisors can track guard’s movements using the geolocate functionality, ensuring that guards are where they are supposed to be at any given time and the process for documenting incidents is instantly simplified.

Guards no longer need to rely on their memory alone to recall accurate accounts of incidents. The captured footage is instantly saved and stored for a multitude of purposes. Even when network connections are sub-par, a full HD version of the video will be stored to the device as a device live streams to the Content Manager.

This solution safeguards your employees and your business. The video serves as an unquestionable form of visual proof for clients and even as evidence in lawsuits, or quality assurance disputes.

3. Cut costs and streamline your organization

Using Bambuser, your organization can dramatically improve productivity and efficiency, cutting costs in the process.

With our technology you can reduce the number of staff required out in the field, saving on everything from insurance costs to transport costs. The time required for administration activities can be significantly reduced and printing costs for written daily activity reports and other documentation could potentially be eliminated.

Through streamlining activities, the number of required staff could be reduced, saving on manpower and employment costs.

4. Avoid complex video maintenance and infrastructure

Mobile live video technology is complex, but Bambuser takes the pain out of the equation.

Bambuser manages all of the perplexing backend infrastructure required for delivering scalable end-to-end live video technology. All data is stored in the cloud, so you don’t need to worry about storage.

You can forget about things like transcoding, stability, scaling, device fragmentation, and network quality adaption. Bambuser handles all of these components and complexities, leaving our customers free to focus on other areas of their business.

5. Advantages compared to “free” communication tools

Many security companies are using services like Skype and FaceTime for communication purposes while out in the field. While this acts as a quick fix solving some problems for the staff, it creates bigger problems for the organization in the long run.

One problem with using FaceTime, for example, is that it’s exclusively for Apple devices — so both parties must be using compatible Apple devices in order to use the service.

However, the main issue here is that the communication conducted over these services is not recorded, and there is no metadata captured in the process.

This effectively means that there is no record of this interaction whatsoever.

Developing a proof of concept

In order to get started, the best way to ensure a solution fits your operations is to test it out!

What’s a Rich Text element?

Ready to reach all-new records?

Whether you’re 100% prepared to scale your e-commerce or need more info, Team Bambuser are ready to tailor to your perfect needs.

Request a Demo