Commercial Definitions
Bam Hub
means a hub enabling the Customer to set up and manage Calls/Live Video/Stored Video, add and remove Authorized Users, add and remove products to be displayed in the Call/Live Video/Stored Video, moderate the product display and moderate the chat function. The hub is restricted to one country and one language only. It is not permitted to change the language nor country during the subscription term. Such change shall be subject to additional fees.
Video Commerce Platform
The Bambuser Video Commerce Platform consists of one or more Bambuser Hubs enabling Customers to activate, access and use various Bambuser services associated with both the One-to-Many and One-to-One solutions through different subscription license models.
Specific definitions
to One-to-One
Agent
means an individual presenting and displaying products and/or other information in a Call. An Agent is an Authorized User.
Booked Call
means a Call arranged and scheduled in advance. A Booked Call shall be considered billable when its duration exceeds twenty (20) seconds.
Call
means a call between an Agent and the recipient. A Call shall be considered billable when its duration exceeds twenty (20) seconds.
Specific definitions
to One-to-Many
Live Video
means a live streamed video or a simulated live stream from a pre-recorded video to an audience greater than one (1) viewer.
Published Video
means any video stored in the Bambuser video commerce platform, being set to “published”.
Storage
means the total amount of video data stored in the Bambuser video commerce platform expressed in gigabytes.
Views
means a view of a Live Video or a Published Video with a minimum viewing length of five (5) seconds.
Upon the renewal of a subscription term, the Customer’s Published Videos under the relevant subscription license will transfer to the subsequent subscription term.
