Pricing
Find the right plan for your needs
Starter
For anyone who wants to try any of Bambuser products for free.
Free
Available products
Live
Shoppable Video
Video Consultation
Chat
Plan Specifications
3 users
1+ Domain/Locales
10 GB Storage
Powered by Bambuser
500 views (Live / Shoppable Video)
10 Video Calls
10 Chats
Essential
For brands starting to grow engagement across their digital channels.
From $79 per month
Available products
Live
Shoppable Video
Video Consultation
Chat
Plan Specifications
3 users
1+ Domain/Locales
1000 GB Storage
Powered by Bambuser
Select usage plans only for the products you plan to use
Select usage plans only for the products you plan to use
Pro
For retailers aiming to expand their customer engagement.
From $599 per month
Available products
Live
Shoppable Video
Video Consultation
Chat
Plan Specifications
Unlimited Users
1+ Domain/Locales
5000 GB Storage
Powered by Bambuser
Select usage plans only for the products you plan to use
Select usage plans only for the products you plan to use
PopuLar
Enterprise
For global merchants needing advanced scale, support, and integrations.
Custom Pricing
Available products
Live
Shoppable Video
Video Consultation
Chat
Plan Specifications
Unlimited Users
1+ Domain/Locales
7000 GB Storage
Fully Whitelabel
Select usage plans only for the products you plan to use
Select usage plans only for the products you plan to use
Compare plans
Core Features for Live
Single Sign-On (SSO)
September 4, 2025
Mobile Software Development Kit (SDK)
September 4, 2025
Advanced analytics integrations
September 4, 2025
Multiple theming
September 4, 2025
App framework (advanced player customisation)
September 4, 2025
Livestreaming in China
September 4, 2025
Player translations into multiple languages
September 4, 2025
Customer ID passing
September 4, 2025
Custom platform integrations
September 4, 2025
AI subtitles
September 4, 2025
Single theme
September 4, 2025
Mini player
September 4, 2025
Mobile apps for phone streaming
September 4, 2025
Professional external camera streaming
September 4, 2025
Multi-Streaming on social media
September 4, 2025
Social Selling on social media
September 4, 2025
Multiple Floating Action Buttons (widgets)
September 4, 2025
Channels (custom show archive page)
September 4, 2025
In-player show archive promotion
September 4, 2025
Show stories on Product Detail Pages (PDPs)
September 4, 2025
Invite only password protected shows
September 4, 2025
Split screen streaming
September 4, 2025
Add to basket
September 4, 2025
Add to wishlist
September 4, 2025
Chat
September 4, 2025
Like
September 4, 2025
Share
September 4, 2025
Games
September 4, 2025
Polls
September 4, 2025
Action cards (embeddable links)
September 4, 2025
AI show moderation
September 4, 2025
AI closed captions
September 4, 2025
AI subtitles (credits feature)
September 4, 2025
Advanced show editor
September 4, 2025
Performance analytics and dashboards
September 4, 2025
Data report (export of data to CSV or JSON)
September 4, 2025
Self-serve REST APIs
September 4, 2025
+100 more features
September 4, 2025
Core features for Shoppable Video
Single Sign-On (SSO)
Mobile Software Development Kit (SDK)
Player translations into multiple languages
Multiple theming
AI video creation from image (Alpha feature)
Custom platform integrations
Single theme
User Generated Content (UGC) import from social media
UGC rights management
Video and image hosting
Video tag creation and management
Image hosting in the player (image as a video)
Feed layout
Stories layout
Carousel layout
Grid layout
Floating Action Buttons (widgets) layout
+100 more advanced layout and configuration options
Add to basket
Add to wishlist
Action cards (embeddable links)
Automatic distribution on Product Detail Pages (PDPs)
Performance analytics and dashboards
Data report (export of data to CSV or JSON)
+100 more features
Core features for Video Consultation
Single Sign-On (SSO)
Virtual try-on
Multiple theming
Translation of Call widget
Bookings
Third party booking system
Mobile agent apps - iOS and Android
Co-Browsing
Customer data insights
Barcode & QR-scan
Call forwarding to other devices
Post-call summary
Safety blur
Video widget on site
Post-call feedback
Shopper form for follow-up
Drop-in
Adding products to call
Compare products
Block users
Google Tag Manager integration
Core features for Chat
Web/Desktop application
Single Sign-On (SSO)
Mobile apps for associates (iOS and Android)
Share images and videos with shopper
Share products with shopper
Follow browser history of shopper
Save clients as contacts to stay connected
Access shopper's cart activity
Share QR code with shopper from store
Forward chat to another colleague
Create pre-written messages
Send messages to your team in app
Core features for Service & Support
Dedicated Customer Success Manager
Business Reviews
Private community events
Bespoke content strategy support
Tailored onboarding
Standard onboarding
Access to group CSM e-mail
Self-serve onboarding
Product webinars
Technical "office hour" sessions
Self-serve Knowledge Base
E-mail support
Community and product newsletters
Core features for Privacy & Security
ISO 27001 certification
General Data Protection Regulation (GDPR) compliance
European Accessibility Act (EAA) compliance
Americans with Disabilities Act (ADA) compliance
Web Content Accessibility Guidelines (WCAG) 2.2 compliance
Data Processing Addendum (DPA)
Custom permissions
Custom data retention
Data residency in US or EU
User blocking
Verified security by yearly independent pentest
In 2025 pentesters were Orange Cybersecurity.
Secure platform principles
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