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Product Knowledge

Turn your videos into product pages that sell

You're already sharing product tips, insights and answers in your live shows and masterclasses. Product Knowledge extracts all of it for you – turning it into structured product data for your team, your customers and AI search engines.
Extract product insights from every live show and masterclass
Spot the gaps on your site – and see exactly what to update
Keep your product feed or PIM automatically updated
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Product knowledge made easy

How it works

1. Use any video

Go live, select from your library of past shows or upload the videos you'd like to extract any information from.

2. Product Knowledge captures insights

The product insights, tips and answers from every session get surfaced, and connected to the relevant products.

3. Help AI search find your products

Get an overview of the product information you can use to enrich your product pages and PIM – and ultimately, your results in AI search.
features and benefits

What you get with Bambuser's Product Knowledge

Opportunity mapping

Find content gaps

See where your product pages are missing the details your experts are bringing up in live shows – so you know what to update first.
Content creation

Use insights in your AI tools

Connect Product Knowledge to the AI tools you use for content creation, and bring real product insights straight into your workflow.
automated updates

Automatically feed your product catalog

Send new product insights to your product catalog or PIM automatically through our APIs. Every live show can add to your product data directly.
shareable links

Share insights – no login needed

Give other teams instant access to the product insights gathered with a shareable link – no Bambuser login needed.

FAQs

What is Product Knowledge?

Bambuser's Product Knowledge turns your videos into product data. When your hosts and experts explain how to use a product, what it's like, or who it suits, Product Knowledge captures those details, and surfaces them to help you enrich your product pages, catalog, chatbot and more.

Which shows does it work with?

Product Knowledge works with all your live shows, or any pre-recorded videos you upload as a live. Support for Shoppable Video and UGC is coming soon.

Where does the product information come from?

From what your hosts say on camera. Every fact links to the exact second it was said, so you can always see where it came from and jump straight to that moment.

Will Product Knowledge help us show up in AI search?

It gives AI more to work with. Enriched product pages will help AI understand your products, compare them, and cite them in answers. Pair it with AI Visibility to see where your products aren't showing up, and which facts from your videos could help fill the gap.

Can we use videos that were never published?

Yes. Internal and training shows are full of valuable product knowledge, even if they were never meant for an audience. Product Knowledge can pull facts from them too.

How does Product Knowledge with with AI Visibility?

Using them together will help you get the whole picture. Product Knowledge surfaces facts that are missing from your product pages, and AI Visibility shows where your products are (or aren't) being mentioned in AI search. You can then fill content gaps with the information already in your videos, and give AI more reasons to recommend you.

How is Product Knowledge priced?

Product Knowledge is an add-on module, priced by how many products you cover. Get in touch with us to find the right plan for your brand.
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