Consumer Electronics
Simplify Technology with Video Commerce
Increase GMV
Expert Advice
Reduce Returns
Complex products are sold best when demonstrated by a professional who can offer personalized advice at the same time. This has always been challenging when it comes to traditional ecom, but not anymore thanks to Video Commerce.
A Revenue Stream for the Largest Electronics Retailer in the Nordics
The pandemic stopped thousands of customers visiting Elkjøp’s stores. To compensate for the drop in footfall revenue, Elkjøp chose Bambuser’s One-to-One shoppable video calling platform to connect those customers with its electronics experts and make use of the unused retail space.
After one year, Elkjøp learned a lot about its business and achieved some powerful results...
30%
conversion rate
3000+
weekly customer calls
$470
avg. order value
